Do not try to enter your old Username/Password into the "License Key" field—it will fail. Follow these steps instead:
Once you have your new License Key:
There are several scenarios where converting your Username and Password to a License Key is necessary:
In the past, ESET issued credentials consisting of a specific (often starting with prefixes like EAV- for antivirus or ECH- for business products) and a corresponding Password . This format was standard for older versions of ESET software, particularly version 5 and earlier. eset convert username and password to license key new
Congratulations! You have successfully converted your old Username/Password into a brand new License Key. Now what?
Activating...
The most common way to convert legacy credentials for business or endpoint products is through the ESET Business Account Access the Converter: Visit the official ESET License Converter Enter Credentials: Input your legacy into the required fields. . The system will generate a new License Key Public License ID Confirmation: Do not try to enter your old Username/Password
The page refreshed. In bold, black text, a new code appeared. It didn't look like the old credentials. It was a long string of alphanumeric characters separated by hyphens— XXXX-XXXX-XXXX-XXXX .
Leo typed in the old Username ( EAV-... ) and the corresponding Password. It felt archaic, like typing a telegram into a smartphone.
If you are a long-time user of , you might still be relying on the old activation method involving a Username and Password (e.g., EAV-XXXXXXXX ). However, ESET has modernized its activation system to enhance security and streamline product management, requiring a License Key (or License ID) for all new installations. Congratulations
Select the option .
: If you still have a valid Username/Password, do not attempt to find a converter. Instead, log into my.eset.com or contact ESET Support immediately. If the license is very old (pre-2015), it is almost certainly expired and non-convertible.
Converting your credentials is free, preserves your remaining subscription time, and unlocks compatibility with the newest security engines. Why Has ESET Switched to License Keys?
For business or multi-seat licenses, the ESET Business Account (EBA) portal is the standard tool for migration:
Removes the need to expose raw login credentials across client endpoints during remote deployments. Methods to Convert Your Credentials