Same Serial Number Found On Another Coldfusion Serverthe Server May Be Out Of Compliance Fixed __full__ Here
(found in the ColdFusion logs directory) to see the specific reason for the compliance failure. Contact Support
Adobe builds a network-based licensing check directly into the ColdFusion server gateway. When a ColdFusion service boots or refreshes its license properties file ( license.properties ), it transmits a heartbeat beacon containing its serial number to other systems across the local subnet.
. Sometimes a fresh submission clears the "out of compliance" flag. Edit License Properties : If the UI fails, you can manually update the license.properties Navigate to cf_install\cfusion\lib\ license.properties and ensure the field contains your correct serial number.
If your servers are legally compliant (e.g., a cluster permitted under an Enterprise license) but the broadcast is causing false compliance flags, you can block the heartbeat network traffic. ColdFusion uses or UDP Port 5555 (depending on the version) to broadcast serial numbers. On Windows Server (Windows Firewall): Open Windows Defender Firewall with Advanced Security . Click Inbound Rules > New Rule . Select Port and click Next. (found in the ColdFusion logs directory) to see
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If you want to ensure your deployment remains fully stable, I can help you confirm your or provide the exact firewall rules needed to block server communication. Share public link
Are you currently in the middle of a , or did this error appear suddenly on an existing cluster ? If your servers are legally compliant (e
: If you migrated to a new server, ensure the ColdFusion service on the old server is fully stopped or uninstalled to prevent it from broadcasting the same serial number . Troubleshooting Steps
This warning indicates that Adobe’s licensing mechanism has detected identical serial keys active on multiple machines within the same network segment. If left unresolved, this violation can degrade your server performance or force ColdFusion into an unactivated trial state.
Use another machine to upload this file to the Adobe Licensing Website. If left unresolved
Move production servers to a dedicated production .
To change a server’s license:
Access the console on the non-compliance machine.
After updating the serial number and regenerating the license file (if necessary), verify that your server is now compliant: