Launch the game. The game will create a fresh, empty folder.
Locate and delete these three specific files: GraphicsCards.sgr , GraphicsRules.sgr , and TS4CommonRules.sgr .
Open the EA App > Go to Library > Click the three dots (...) on The Sims 4 tile > Click Repair . Launch the game
Sims 4 Unable to Start: There Was an Error Processing the Startup Configuration Script Exclusive
Before we fix it, let’s decode the jargon. When The Sims 4 launches, it runs a "configuration script" (usually Default.ini or GraphicsCards.sgr ) to tell your computer how to run the game—what resolution to use, which graphics card to prioritize, and which folders to access. Open the EA App > Go to Library > Click the three dots (
While less common for this specific error, outdated mods can interfere with startup. Phase 1: Quick Fixes (The Basics)
There was an error processing the startup configuration script While less common for this specific error, outdated
Launch the game. The game will create a completely fresh "The Sims 4" folder as if you just installed it for the first time.
Right-click The Sims 4 in your library, go to Properties > Installed Files > Verify integrity of game files . 2. Clear Local Thumb Cache Corrupt temporary files can cause startup failure. Navigate to Documents\Electronic Arts\The Sims 4 . Delete the localthumbcache.package file. Restart the game. 3. Run as Administrator
And then he saw it.
Go to: Documents\Electronic Arts\The Sims 4