Disconnect network Ethernet lines or card reader USB configurations.
A buggy firmware version can cause this error. Updating to the latest is a critical step:
: Remove the rear plastic shielding protecting the Smart Operation Panel assembly.
SC67310 is a . In Ricoh’s Service Code taxonomy, "SC" stands for Service Call. The number sequence breaks down as follows: sc67310 ricoh error extra quality
Replace the (PN: D1475081 for C4504 series – check your parts catalog).
The SC673-10 code is a , indicating a communication breakdown. Specifically, it means the printer’s main body is unable to talk to the Smart Operation Panel (the touchscreen) via a connection method called "Flair".
If the SC673-10 code immediately returns after processing a reset or mid-print job, the issue stems from hardware failure. You will need to contact a certified service provider, such as DEX Imaging or your authorized local Ricoh dealer, to address the following structural components: Component to Inspect Diagnostic Context Expected Action Disconnect network Ethernet lines or card reader USB
Navigate to or directly input (Smart Operation Panel setting).
– If yes, proceed below.
Understanding the root causes can help you avoid this error in the future. According to Ricoh service manuals and technical bulletins, the SC673-10 error usually occurs for one of the following reasons: SC67310 is a
: A defective or corrupted hard drive can prevent the controller from starting correctly. Communication Link Failure
Follow these sequential protocols to address the underlying breakdown, starting with the least invasive fixes.
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If you cannot access the menu because SC67310 blocks booting:
A well-maintained machine is the foundation of "extra quality." Integrate these simple tasks into your regular routine.