Look at the sticker on the camera body or its original box. Confirm it reads DS-2CD1021-I .
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Select the extracted file from your local storage. Click Upgrade . Look at the sticker on the camera body or its original box
Before starting, verify your specific hardware version (e.g., V5.5.x or V5.7.x) on the camera's label or through the SADP tool . Result 0 from the first search seems to be a general guide
Download the Hikvision TFTP Update Tool . This utility allows you to force-flash a recovery firmware file during the camera's initial boot sequence. Set your computer's static IP to 192.0.0.128 . Place the valid digicap.dav in the TFTP tool directory.
Log into your camera via a web browser or the software.
: You accidentally flashed Chinese domestic firmware onto a Western region camera. You will need to use a TFTP recovery tool to flash an older, region-correct firmware version to fix it.