| Feature | Standard Coverage | Coverage with Registration | | :--- | :--- | :--- | | | 12 months | Up to 24 months | | Manufacturer Defects | Covered | Covered (Extended) | | Accidental Damage | Not Covered | Covered (1-time replacement for ILUMA i PRIME) | | International Travel Assistance | Not Covered | Covered (over 65 countries) | | Condition | Automatic upon purchase | Must register within 30 days |
Open the pocket charger door. Look at the inside track or the inner wall of the door lining. For the holder, look at the bottom metal cap or remove the cap to find the text printed on the barrel.
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The Ultimate Guide to IQOS Serial Number Check: Verify Authenticity and Warranty iqos serial number check
Thankfully, your serial number is the primary tool to fight counterfeits. Here are your best defenses:
Whether you own an IQOS ILUMA i PRIME, an ORIGINALS DUO, or any other model, taking a few minutes to locate and register your serial number is one of the smartest steps you can take to protect your device and ensure you receive the full benefits of official IQOS support.
If you bought your device secondhand, the previous owner must remove it from their official profile before you can link it to yours. If you bought it new, contact support immediately as the code may have been duplicated by a counterfeit manufacturer. | Feature | Standard Coverage | Coverage with
A: You can find it by looking at the device itself. Check the side of the Holder, the back of the Pocket Charger (often under a door cover), or under the cap, depending on your specific model.
The system displays your exact device model, color, and warranty expiration date. Your device is 100% authentic.
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Open the wrap cover. The serial number is printed on the inner side of the charger spine.